Holly Green
Every CEO or business owner knows the importance of attracting new customers. That’s why most companies spend a significant part of their budgets on marketing and advertising to develop customer engagement among repeat and new customers. But a recent Gallup survey suggests that developing customer engagement – which the company describes as “a customer’s…
June has arrived, and you know what that means – for most of you it’s time for mid-year employee performance reviews. I can hear the pushback already. Who has time for mid-year reviews?! My employees know what to do; they should just focus on doing it! The better question is, who doesn’t have time for…
Dr. Seuss has always been one of my favorite authors, especially his book Oh, The Thinks You Can Think. As a child I loved his clever rhymes, wild imagination, and endless array of made-up creatures. As an adult, I love his playfulness with the English language and how he really gets what a marvelous instrument…
What is strategy? A simple question, but the answer may be more complex than you think. The dictionary defines strategy as “a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result.” Hard to argue with that. But while the basic definition may not have changed, how we go about…
If think you’re doing a pretty good job adjusting to today’s light-speed rate of change, take a deep breath, because in the words of Bachman Turner Overdrive, b-b-b-baby you ain’t seen nothing yet! Ever heard of a company called Planetary Resources? Its long-term vision involves landing robots on asteroids and planets to mine them for…
The first month of 2016 has already come and gone. By now you’ve (hopefully) set your primary strategic goals for the year, pinpointed the destination, and painted a clear picture of what winning looks like for your organization. The next step involves one of the most important leadership roles and skills – setting up everyone…
Innovation often requires us to think and act differently from the way the human brain likes to operate. For example, some of the most important innovation leadership skills require conscious effort to override the brain’s innate tendency to see what it wants to see. These include: Challenging your assumptions Changing your perspective Asking the…
Thinking about making New Year’s resolutions but worried about not being able to follow through? If so, you’re not alone. According to a recent survey, 16% of people decided not to set any New Year’s resolutions in 2015, and that number is expected to increase for 2016. Of those who do plunge ahead with well-intentioned resolutions,…
It feels good to win – in business as well as sports and almost any other endeavor. We all know winning when we see it or feel it. It’s that moment of excitement and exhilaration. It’s the urge to jump in the air and pump our fists; to give high-fives to our teammates. It’s that…
A simple definition of elite leadership can be hard to pin down, but we all know it when we see it. I’ve been studying and working with elite leaders for years – from military teams to Olympic athletes and high performing work teams – and it’s obvious when I meet them. But what is it,…
What do Tom Brady, Peyton Manning, LeBron James, and other elite athletes have in common? They all practice. A lot. Even after winning world championships, the first thing they do the following season is undertake rigorous training and practice sessions to develop their skills to even higher levels. Then they play a number of practice…
Do you have a bias for action? These days, most of us do. From the time we wake up in the morning until we go to sleep at night, must of us are pushed from all directions to run as fast as we can. Never mind about whether we’re running in the right direction or…
