Communications

GBG: The Acronym that Works

Many acronyms are negative and self-inhibiting. They stop us from pondering possibilities or alternatives. Here’s one that will switch your thinking from negative to positive.

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Keeping Employees Connected

During times of uncertainty, human beings seek community and safety, and many find it in the workplace. Work typically provides a much-needed sense of stability and control over at least one aspect of our lives when everything else has gone topsy-turvy. Yet, millions of people have lost their jobs, either temporarily or permanently, due to…

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Beating Your Biases: How to Become Your Own Devil’s Advocate

In our culture, the word “bias” holds a decidedly negative connotation. Not surprising considering the definition of the word: prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair. Nobody wants to be considered prejudiced or unfair. As business leaders striving to lead our organizations to success,…

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The Pitfalls of Biased Data

  It’s been months since the presidential election and I still haven’t recovered. Regardless of which party you align with or which candidate you supported, it’s hard to argue that this was one of the most uncivil, polarizing elections in our country’s history. The rhetoric and biases we saw on both sides of the political…

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Using Your Brain to Sell

    The human brain is a marvelous instrument. But, it has many built-in tendencies that can get in the way of making smart decisions and helping our organizations win. That’s why in today’s global markets, where everyone has access to the same information and technologies.  Using your brain more effectively is a critical leadership skill….

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Six Rules for Mid-Year Performance Review

June has arrived, and you know what that means – for most of you it’s time for mid-year employee performance reviews. I can hear the pushback already. Who has time for mid-year reviews?! My employees know what to do; they should just focus on doing it! The better question is, who doesn’t have time for…

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Teach Employees the Business of Your Business

This won’t come as a surprise to anyone who hasn’t been asleep at the wheel lately, but we don’t work in the same business world as 20, 10, or even five years ago. Things move so fast these days that much of what we learned about how to lead an organization no longer applies. It…

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Three Steps to Creating an Intentional Culture

Creating the right culture for an organization is a key component for long-term success. Unfortunately many leaders don’t know how to clearly define culture, much less build the one they want. Workplace culture is the character and personality of your organization. It’s what makes your organization unique, and is the sum of its values, traditions,…

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Employee Engagement 2015: Not Much Has Changed

Do you have an engaged, committed workforce?  How do you know? Here’s one way to find out. Each year, Gallup surveys a broad base of employees on this issue. They identified 12 key indicators that translate to high levels of employee engagement: I know what is expected of me at work. I have the materials…

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Stop Pretending to Be Rational at Work

At times, English can be an illogical, irrational and downright confusing language. Just look at all the homographs and heteronyms that crop up throughout the lexicon. A homograph is two or more words that are spelled the same but have different meanings. A heteronym is a homograph that is also pronounced differently. For example: Is…

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Seven Internet Trends that May Surprise You

Are you wondering where the Internet is headed these days? Consider the following trends (stats courtesy of www.staff.com): • China has more than twice the number of Internet users as the U.S. – 564 million vs. 244 million. • The Chinese website alibaba.com does more sales than amazon.com and eBay combined. • Facebook has more…

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Are Dumb Rules Killing Innovation in Your Company?

Innovation is the process of coming up with new ideas and/or putting together existing ideas, products or services in new and different ways to achieve value. In order to do that, we sometimes have to first get rid of the obstacles that are getting in the way. One quick and simple method for eliminating barriers…

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