goals

Declutter Your Business (and Your Life) in 2011!

If you could do ONE thing to make 2011 your best year ever, what would it be? According to three out of every four respondents in a recent Better Homes and Gardens survey, it would consist of “decluttering” their lives. In other words, getting rid of all the stuff that seems important (but really isn’t)…

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Are You Focused on Winning Like the NFL?

We’re halfway through the NFL season, and I have to say that from a fan standpoint, I’ve had better years. I root for the Cowboys, Broncos, Chargers and Falcons, although not necessarily in that order. So far only one of my teams (Falcons) enjoys a winning record, while the others have all dipped well below…

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Do You Have a Complexity Complex?

Are you overwhelmed by how fast the world moves these days? Does it seem like everything is getting more complicated? Do you sometimes feel like you might be out of your league when it comes to leading an organization in today’s chaotic markets? Welcome to business leadership in the 21st century. Technology was supposed to…

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What If You Took the Time to Ask “What If?”

Recently I was doing a keynote presentation on innovation when a member of the audience, a senior manager at a large company, posed this question: “What’s the difference between individual and organizational innovation? We have plenty of people who come up with good ideas, but nothing new ever seems to get done in our company.”…

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Reinventing Customer Relationships

Are yours updated or out of date? Have you taken a serious look at your customer relationships recently? If not, now would be a good time. Recently, IBM polled more than 1500 CEOs, general managers, and public sector leaders around the globe on a variety of topics, including customer relationships. This cross-section of executives represented…

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Two, Four, Six, Eight… Are You Going To Innovate?

Are you sick and tired of hearing about the constant need to innovate in today’s markets? If so, I have some bad news. Innovation is not just another catchphrase of the day. It’s a new business imperative, and it’s not going away any time soon. The good news is that most leaders and managers are…

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Show ’em Some Love!

Three Strategies for Creatively Recognizing Employees Valentine’s Day is for lovers. Usually we stay away from the topic of ‘love’ at work but we’re talking about positive recognition here, not the stuff that gets you in a sexual harassment lawsuit! Smart leaders and managers know that it’s a good time to show your employees some…

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The Most Dangerous Misconception About Innovation

Holly recently contributed to a series of blogs on innovation. She was asked to respond to the question, ‘What is the most dangerous current misconception in innovation?’ …that innovation can only be done by a few, naturally talented individuals. Each of us has the power to be innovative. There are some simple ways to use…

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How to Keep Employees Informed – A Step-by-Step Guide

In my last blog, I talked about the importance of communicating your strategic planning framework to employees at all levels of the organization. And not just once, but over and over again so that people never lose sight of the goals. I also noted that most employees prefer to hear this information directly from their…

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When Good Acting is Bad for the Business

When Shakespeare said that all the world’s a stage, he probably didn’t have employee performance evaluations in mind. But for anyone who has ever endured a less-than-candid performance appraisal, his words definitely ring true. Giving and receiving feedback is a complex process made infinitely more complicated by our human emotions and reactions. In particular, our…

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Set Phasers on “Inform”

January is a time when many organizations present new and/or updated goals to guide behavior during the year ahead. Often, these goals have been weeks or even months in the making. Yet many leaders feel that all they need to do now is communicate the goals once and then everyone can go back to business…

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How To Get Others Thinking Strategically

Which is more important for a business to engage in – strategic planning or strategic thinking? If you answered “both,” you win the prize. What’s the difference between the two? Typically, strategic planning involves a formal process whereby company leaders and senior managers gather for a day or two and peer into the future to…

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