managers

The Decline of Trust (and What We can Do About It)

I recently ran across a very disturbing, but not surprising, statistic. According to the 2013 Edelman Trust Barometer, an annual survey conducted by the global PR consulting firm Edelman, trust in our public institutions, industries, and leaders is taking a severe beating. This year’s survey, which polled more than 30,000 people in 26 markets around…

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Take the Innovation Self-Test

Ever wonder why some companies seem to effortlessly come out with one great innovation after another while others struggle to get even one new product or service out the door? There’s a reason for it. Innovation is a complex process that involves a lot more than just throwing money at an R&D department and hoping…

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What NFL Refs Can Teach Us About Business Leadership

If you’re a football fan like me, you’re undoubtedly glad to see the return of the NFL referees. The replacements did their best, but there is nothing to compare to the skills and capabilities developed over significant time by the ‘official’ referees. Overall, the situation reinforces the importance – whether in sports or in business…

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The Top 5 Things Employees Want (and Need!) to Hear from Management

Employees want good pay. They want to have some say in how they perform their jobs. They want to be treated fairly. And they want management to be consistent in word and deed. But if you really want a motivated, committed workforce, you’d better answer the five questions that every employee wants to know. 1….

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Are You Playing to Win?

Your #1 job as a leader is to create a compelling vision of winning, then keep yourself and everyone else in the organization focused on it with laser-like intensity. Are you focused on winning and moving towards it each day, celebrating milestones along the way? Or do you play to not lose? When an organization…

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Don’t Just Do It, Get It Done!

I work with, support and present to hundreds of CEOs and business owners each year. In a world that changes as quickly as ours, they are getting more and more worried about old, entrenched ways of thinking and doing as a source of real vulnerability for their organizations. Most of them are also deeply concerned…

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Did You Hear it Through the Grapevine?

Spring is here and life is bursting out at the seams! The bees are buzzing, the flowers are blooming, and people are hard at work getting their gardens ready for the growing season. Experienced gardeners know there’s more to just planting the seeds, laying down some mulch, and watering the soil. Creating the best environment…

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Are There Hidden Gorillas in Your Markets?

We think we see a lot more of the world around us than we actually do. That’s just one of six illusions that profoundly influence our ability to lead organizations.

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Need Some New Ideas? Consult your SWAMI!

The wise leader knows that creativity and innovation requires both inspiration and perspiration. To increase the flow of new ideas in your organization, try these five tips.

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Phases of Innovation

When I ask business leaders to identify which part of the innovation process their organizations struggle with the most, I typically get one of three answers: We have a lot of ideas but most of them get judged as impossible or too hard to implement based on changing the way things currently are We have…

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Are You Making the Right Connections?

Our ability to see patterns and make connections is one of our mightiest creative assets. Which explains why innovative products sometimes come from the strangest places.

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Avoiding the Dreaded Decision Fatigue

Have you ever made an important business decision late in the day, only to look back on it a day or two later and wonder, “What was I thinking?” It turns out the problem may not have been so much what you were thinking as when. A recent New York Times article, http://www.nytimes.com/2011/08/21/magazine/do-you-suffer-from-decision-fatigue.html?_r=2&scp=1&sq=willpower&st=cse, relates the…

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