Holly Green
A while back I wrote a blog about resilience being one of the most important qualities for today’s leaders. A number of readers agreed with me, and one went on to point out another very important leadership trait that often gets overlooked – empathy. Most people don’t associate the word “empathy” with effective leadership. Business…
If you could do ONE thing to make 2011 your best year ever, what would it be? According to three out of every four respondents in a recent Better Homes and Gardens survey, it would consist of “decluttering” their lives. In other words, getting rid of all the stuff that seems important (but really isn’t)…
I recently came across a very interesting book that provides convincing evidence that we’re all more human than we think, including the experts we turn to for political and economic advice. Expert Political Judgment, by Philip Tetlock, a psychologist who teaches at the University of California, Berkeley, presents findings from a nearly 20-year project in…
There’s a lot of people talking about innovation these days, myself included. The good news is that business leaders seem to be sitting up and taking notice of this important subject. The bad news is that once a topic becomes popular in the media, people have a tendency to see it as the next “management…
In most organizations, it’s common practice to conduct “postmortem” or lessons learned review sessions upon completion of major projects. If the project achieved its goal, management questions typically focus on what went right. “What did we do well? How can we sustain this success? What could we improve to make the outcome even better?” If…
Does your organization struggle to innovate on a consistent basis? If so, you may want to get your customers involved. Innovative companies have always intuitively understood the importance of customer feedback. But now there’s evidence that strongly suggests that direct customer involvement in the new product development process can make a real difference in your…
Are you sick and tired of hearing about the constant need to innovate in today’s markets? If so, I have some bad news. Innovation is not just another catchphrase of the day. It’s a new business imperative, and it’s not going away any time soon. The good news is that most leaders and managers are…
Those who follow my blog or have heard me speak to business groups and conventions know that I constantly talk about the dangers of MSU, or making stuff up. Making stuff up occurs when we listen to the thought bubbles inside our heads that tell us the world must be a certain way; when we…
In today’s world, innovation is a business imperative. You either find new and better ways to add value to your customers, you play follow the leader with those who do, or you go out of business as others change the game and you lose. Most business leaders intuitively know this. Which is why more and…
In my last blog, I talked about the importance of communicating your strategic planning framework to employees at all levels of the organization. And not just once, but over and over again so that people never lose sight of the goals. I also noted that most employees prefer to hear this information directly from their…
There’s been a lot of talk in the media lately about the dangers of over-protective parenting. In fact, it’s gotten so bad that psychologists have coined a new phrase — “helicopter parents” — for the moms and dads who get over-involved in their kids’ lives. These are the parents who yell at the soccer coach…
Imagine if Hogwarts, the mythical school of magic and sorcery in the Harry Potter books, taught strategic planning. You could use enchanted mirrors to gaze into the future with unerring accuracy. You could conjure up potions for warding off evil competitors, recite charms for turning lousy products into perennial moneymakers, and chant incantations for rendering…
