accountability

How To Build Real Accountability

  Accountability –an obligation or willingness to accept responsibility or to account for one’s actions Accountability is a word that gets tossed around a lot in the business world these days.  Unfortunately, most of what I hear revolves around the lack of accountability rather than how companies are winning by holding each other accountable. At…

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Our Leaders Need to Start Acting Like Leaders!

The ability to inspire trust is an essential leadership trait. According to a recent survey conducted by the marketing research firm, Maritz Research, our current crop of leaders has a lot of work to do in this area. Conducted in March of this year, the survey reported that: 25 percent of U.S. employees have less…

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When Good Acting is Bad for the Business

When Shakespeare said that all the world’s a stage, he probably didn’t have employee performance evaluations in mind. But for anyone who has ever endured a less-than-candid performance appraisal, his words definitely ring true. Giving and receiving feedback is a complex process made infinitely more complicated by our human emotions and reactions. In particular, our…

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Using Performance Management to Create a Culture of Excellence

Have you ever attended a meeting where people promised important deliverables but never followed through? Conversely, have you ever committed to a deadline knowing full well that you couldn’t meet it but that no one would hold you accountable for it? According to recent research, 78% of all company leaders identify “getting the right things…

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How to Give Your Employees the Positive Feedback They Want and Need

Have you told an employee what a great job he/she is doing recently? Have you received positive feedback for going above and beyond in the past month? Have you overheard others in your organization praise someone for doing more than was expected? Positive feedback has long been recognized as a critical element in high performing…

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Employee Engagement: Creating It and Keeping It

Our current recession is good for one thing. Many companies are focusing on “employee engagement,” an approach to more consciously value and act on connecting with passionate employees who truly care about the company. With businesses failing at a record rate, who doesn’t want to convince nervous workers to remain calm and hang on through…

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