strategy

Time for a Strategic Planning Makeover

When it comes to organizational sacred cows, strategic planning sits very close to the top of the list for most organizations. We all know the drill. Take the senior management team off-site for a weekend. Evaluate last year’s performance. Conduct the basic SWOT (strengths, weaknesses, opportunities and threats) analysis. Set some goals for the upcoming…

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What’s Your Favorite Bias (And is it Subverting Your Planning Process)?

As business leaders, we like to think of ourselves as thoughtful, rational creatures that carefully weigh all the evidence and then make logical, informed decisions. If only it were that simple. Far too often, our “rational” decision-making processes fall victim to our own preconceived notions about how the world should work, as well as a…

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Are You Ready for the Pendulum Swing?

Without question, the past recession has hit many companies hard. But as business leaders struggling to keep our companies afloat, we sometimes forget that it’s been hard on employees as well, including those who managed to keep their jobs. According to a survey conducted earlier this year by Kelton Research, today’s employees are feeling under-empowered,…

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More Medicine for Your Complexity Complex

It seems like I touched a nerve with my two recent blogs on complexity. The feedback I’ve received from clients and business associates reinforces my belief that managing complexity represents one of today’s most compelling leadership issues. With that in mind, here are some more strategies for keeping your organization ahead of the complexity curve:…

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Does Your Culture Support Innovation?

There’s a lot of people talking about innovation these days, myself included. The good news is that business leaders seem to be sitting up and taking notice of this important subject. The bad news is that once a topic becomes popular in the media, people have a tendency to see it as the next “management…

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Reinventing Customer Relationships

Are yours updated or out of date? Have you taken a serious look at your customer relationships recently? If not, now would be a good time. Recently, IBM polled more than 1500 CEOs, general managers, and public sector leaders around the globe on a variety of topics, including customer relationships. This cross-section of executives represented…

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Are You A Great Leader or Are You Just Running with the Rest of Them?

If you were to compile a checklist of attributes for great leaders, it would certainly include the following: Visionary? Check. JFK’s powerful vision of “We will put a man on the moon by the end of a decade” is a classic example of great leadership through a compelling vision. Great communication skills? Check. Ronald Reagan’s…

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Are You Killing Innovation in Your Company (Without Even Knowing It)?

In today’s world, innovation is a business imperative. You either find new and better ways to add value to your customers, you play follow the leader with those who do, or you go out of business as others change the game and you lose. Most business leaders intuitively know this. Which is why more and…

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Thinking the Unthinkable: The New Leadership Imperative

People ask me all the time what I consider to be the biggest challenge facing today’s business leaders. I don’t even hesitate on this one. It’s the automatic assumption by most business leaders that we still live in a fairly predictable world. Think about it. Six months ago, who would have thought that Toyota would…

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Show ’em Some Love!

Three Strategies for Creatively Recognizing Employees Valentine’s Day is for lovers. Usually we stay away from the topic of ‘love’ at work but we’re talking about positive recognition here, not the stuff that gets you in a sexual harassment lawsuit! Smart leaders and managers know that it’s a good time to show your employees some…

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Are You A Wand Waver?

Imagine if Hogwarts, the mythical school of magic and sorcery in the Harry Potter books, taught strategic planning. You could use enchanted mirrors to gaze into the future with unerring accuracy. You could conjure up potions for warding off evil competitors, recite charms for turning lousy products into perennial moneymakers, and chant incantations for rendering…

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Getting It Done

What Great Leaders and Managers DO There are many books about strategy and in recent years there have been some about execution. After all, CEOs globally are incredibly concerned about being able to execute within their organization. In tough times, it becomes even more critical to get the right things done within your organization. Leaders…

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