Pre-thinking Your Way to a More Flexible Organization

What would you do if your best customer closed the account and went to your biggest competitor? (And no, jumping off a cliff is not an option!) Seriously, what would happen if your key suppliers suddenly tripled their prices? How would you respond if a new technology made your current business model obsolete overnight? What…

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Creativity: The New Leadership Imperative

Last week I wrote about how the IBM report, “Capitalizing on Complexity: Insights from the Global Chief Executive Study,” suggested that a majority of CEOs around the globe felt ill-prepared to deal with the increasing complexity in today’s business world. In response to this finding, IBM asked business leaders to prioritize the three most important…

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A Trillion-Dollar MSU?

One of the biggest dangers in business is MSU, or making stuff up, especially when we don’t realize we are doing it. I see leaders and managers do it all the time, and the consequences to people and profits can be horrific. With the newly passed health care bill, our entire nation is about to…

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