market

March Madness: It’s Winning Time!

I’m not a huge basketball fan. But like millions of Americans, I follow the annual event know as March Madness, where 68 college hoops teams come together over the course of three weeks to determine a true national champion. And when March Madness rolls around, it means two things. One, workplace productivity throughout the land…

Read More ›

Slowing Down to Go Fast

Twenty-five years ago, fax machines – which took minutes to transmit one page of data and print it out on wax paper in barely legible text — were considered the height of communications technology. These big, bulky devices had to be plugged into an electrical outlet in order to function, and were not very portable….

Read More ›

Is There A Gorilla In Your Market?

Is there a gorilla in your market? I’m not talking about the proverbial “800-lb. gorilla” that dominates a market. Almost every industry has one of those. I’m talking about the gorilla we don’t see. There’s a well-known experiment in which a researcher shows a videotape of six college students standing on a basketball court. Three…

Read More ›

Do you get your customers? Empathize if you want to strengthen the bond

You’re experiencing unknown aches and pains in part of your body, so you schedule an appointment to see your doctor. During the examination, the doctor doesn’t ask any questions or conduct any tests. Instead, she says, “Here’s what I think is wrong with you” and then prescribes a medicine that has nothing to do with…

Read More ›

Shifting From Strategic Planning to Strategic Agility

At the end of last year, I wrote about the need to put the old strategic planning model out to pasture and embrace a new method that focuses on developing strategic agility. Here’s why this is so critical. At its core, strategic planning involves a process of analysis. You do some research into what is…

Read More ›

Do You Have the Courage to Fail?

If you follow the tech industry you probably noticed Google’s decision to shut down their much-ballyhooed Google Wave after only one year of operation. You might also have noticed the”wave” of criticism from technology bloggers and industry writers that immediately followed. For those not familiar with it, Google Wave is a real-time collaboration tool that…

Read More ›

Are You Shifting Into High Gear with Social Media?

Not only is our world moving faster and faster these days, it is also becoming more connected than ever. And it looks like the corporate world has finally gotten the message. For the past few years, I have been talking to clients and keynote audiences about the importance of embracing social media as an additional…

Read More ›

What We Can Learn from the NFL Draft

I have a confession to make – I love the NFL draft! I don’t sit in front of a TV for three days, hanging on every pick. But I like the suspense of wondering who will get selected first. I enjoy seeing the differences between what the experts predict and who the teams actually draft….

Read More ›