Stop Jumping to Solutions!

Okay readers, it’s time to test your business IQ. Which word does not belong in this group? Radar Kayak Raven Repaper If you answered “kayak,” you’re right! It’s the only word that doesn’t start with the letter R. But wait. If you answered “raven,” you’re also correct because it’s the only word that isn’t a…

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When Good Acting is Bad for the Business

When Shakespeare said that all the world’s a stage, he probably didn’t have employee performance evaluations in mind. But for anyone who has ever endured a less-than-candid performance appraisal, his words definitely ring true. Giving and receiving feedback is a complex process made infinitely more complicated by our human emotions and reactions. In particular, our…

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