consequences

Who are the Pundits in Your Company?

I recently came across a very interesting book that provides convincing evidence that we’re all more human than we think, including the experts we turn to for political and economic advice. Expert Political Judgment, by Philip Tetlock, a psychologist who teaches at the University of California, Berkeley, presents findings from a nearly 20-year project in…

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A Trillion-Dollar MSU?

One of the biggest dangers in business is MSU, or making stuff up, especially when we don’t realize we are doing it. I see leaders and managers do it all the time, and the consequences to people and profits can be horrific. With the newly passed health care bill, our entire nation is about to…

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Are Your Thought Bubbles Killing Your Strategic Plan?

Those who follow my blog or have heard me speak to business groups and conventions know that I constantly talk about the dangers of MSU, or making stuff up. Making stuff up occurs when we listen to the thought bubbles inside our heads that tell us the world must be a certain way; when we…

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