communication

Leading Effectively in Uncertainty

Tips for being aware, asking the right questions, and making timely decisions One of the few commonalities of almost every article, study or book about leadership is an agreement that self awareness is critical to be a great leader. Today, more than ever, it is important to understand what is driving you – what is…

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Trust

What creates it & how do you maintain it today? Trust is the state of readiness for unguarded interaction with someone or something. Trust is built and maintained by many small actions over time. Trust is telling the truth, even when it is difficult, and being honest, authentic, and reliable in your dealings with customers…

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How Do You Keep Up as a Leader or Manager Today?

Focus on continual learning and unlearning. There are almost no jobs left that will remain the same over time and the demands of leaders and managers are continuing to evolve. Pause and think about the changes in the past year alone. Leaders and managers that are successful today are constantly learning and developing themselves. The…

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Trust

What creates it & how do you maintain it today? Trust is the state of readiness for unguarded interaction with someone or something. Trust is built and maintained by many small actions over time. Trust is telling the truth, even when it is difficult, and being honest, authentic, and reliable in your dealings with customers…

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Talking to the laid-off

Keep the person positive and looking to what could happen in future Almost all of us know someone well who has been laid off recently. So what do you do to be most supportive? Do you give them advice at a cocktail party? Tell them it will all be okay as they’re walking out of…

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The Dos and Don’ts of Talking to the Laid-off

Keep the person positive and looking toward the future Almost all of us know someone well who has been laid off recently. So what do you do to be most supportive? Do you give them advice at a cocktail party? Tell them it will all be okay as they’re walking out of their office with…

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Ask Yourself: What are the Most Important Questions I Should Answer to Drive Success?

2009 is underway. It promises to be an exciting ride likely filled with more uncertainty and higher expectations than ever before. And despite the doom and gloom consuming a lot of the space around us, you can focus and succeed even in the toughest of times. After all, a lot of people and companies have…

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The Times: They Keep on Changing

Over 25 years ago, The One Minute Manager revolutionized the way leaders approached the art of managing. These days there is certainly no shortage of management books out there and many have asked me the motivation behind my own book, More Than A Minute. While consulting leaders across the globe, one thing became clear to…

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