Redefining Excellence for Today’s World

Thirty years ago, Tom Peters published an incredibly influential business book, In Search of Excellence. In it, he defined eight characteristics of excellent companies: a bias for action, staying close to the customer, autonomy and entrepreneurship, productivity through people, clear and compelling organizational values, focusing on what you do best, operating with a lean staff,…

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Avoiding the Dreaded Decision Fatigue

Have you ever made an important business decision late in the day, only to look back on it a day or two later and wonder, “What was I thinking?” It turns out the problem may not have been so much what you were thinking as when. A recent New York Times article,, relates the…

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Do You Have a Complexity Complex?

Are you overwhelmed by how fast the world moves these days? Does it seem like everything is getting more complicated? Do you sometimes feel like you might be out of your league when it comes to leading an organization in today’s chaotic markets? Welcome to business leadership in the 21st century. Technology was supposed to…

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