business

Did Cookie Monster Mislead Us?

What? Cookie Monster mislead us? That’s like questioning mom, apple pie and the 4th of July! But he did. If you don’t believe me, just watch this very short (one-minute) video clip <http://www.youtube.com/watch?v=0WhuikFY1Pg>. Where’s the fib? In his implication that there’s only one right answer to the question. From a very early age we’˜re taught…

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Is There A Gorilla In Your Market?

Is there a gorilla in your market? I’m not talking about the proverbial “800-lb. gorilla” that dominates a market. Almost every industry has one of those. I’m talking about the gorilla we don’t see. There’s a well-known experiment in which a researcher shows a videotape of six college students standing on a basketball court. Three…

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Protect yourself from the dangers of conventional wisdom!

Recently I wrote about the dangers of relying on conventional wisdom to make critical business decisions. I thought it would be fun to look at some actual examples from over the years. This “telephone” has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to…

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What’s Your Conventional Wisdom (and how is it keeping you from winning)?

It’s hard to beat experience, strength and knowledge, right? Try telling that to the Los Angeles Lakers. Conventional wisdom said the Lakers were primed to win their third consecutive NBA title this year. They had a tall, dominating front line with Gasol, Bynum and Odom. Their coach had won more championships than any other NBA…

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Have You Done Your 1st Quarter Checkup?

Spring has sprung (according to the calendar, anyway) and April is upon us. For those who operate according to the calendar year, that means its time for an end-of-quarter checkup in regards to the strategic plan. More specifically, it means we should begin asking questions like: Are we making progress towards the goal? Is it…

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Don’t Get Blinded By Your Own Data

Remember the good old days when products, markets, and industries had fairly predictable lifecycles? Back then, carefully managing a few key metrics was usually enough to ensure the continued health of the business. As long as sales and revenues held steady or continued to grow, we could remain reasonably confident regarding the future of the…

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Guest Blog: The Inevitability of Change

I would like to personally thank Richard Derwent Cooke for being our guest blogger this week. Check out his website to learn more: I-Change.biz I was listening to someone talk the other day and they referred to “the inevitability of change”, and it was a phrase that really resonated for me. So often I hear…

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The Value of True Friends

Some people get all stressed out about the holidays that start this time of year. All the shopping to do. Decorations to put up. So many people to see. So much food to cook (and eat). All those extra pounds to lose after the holidays. For me, holidays are just the opposite. They’re a time…

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Who are the Pundits in Your Company?

I recently came across a very interesting book that provides convincing evidence that we’re all more human than we think, including the experts we turn to for political and economic advice. Expert Political Judgment, by Philip Tetlock, a psychologist who teaches at the University of California, Berkeley, presents findings from a nearly 20-year project in…

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Are You Focused on Winning Like the NFL?

We’re halfway through the NFL season, and I have to say that from a fan standpoint, I’ve had better years. I root for the Cowboys, Broncos, Chargers and Falcons, although not necessarily in that order. So far only one of my teams (Falcons) enjoys a winning record, while the others have all dipped well below…

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Are You Asking the Right Questions?

As a business consultant, behavioral scientist, and keynote speaker, much of what I talk about runs counterintuitive to conventional leadership thinking. I constantly urge business leaders to slow down to go fast. Unlearn to learn. Stop making stuff up (or at least be aware when you are). Regularly challenge what you think you know about…

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Are You Shifting Into High Gear with Social Media?

Not only is our world moving faster and faster these days, it is also becoming more connected than ever. And it looks like the corporate world has finally gotten the message. For the past few years, I have been talking to clients and keynote audiences about the importance of embracing social media as an additional…

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