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Do You Have a Complexity Complex?

Are you overwhelmed by how fast the world moves these days? Does it seem like everything is getting more complicated? Do you sometimes feel like you might be out of your league when it comes to leading an organization in today’s chaotic markets? Welcome to business leadership in the 21st century. Technology was supposed to…

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The Real Recipe for Innovation

When I talk to business leaders, I always ask about the most difficult challenges they face day in and day out. Increasingly, I’m hearing about how hard it is to innovate on a consistent basis. This anecdotal evidence is now being supported by a recent McKinsey Global Survey that polled more than 2,200 senior executives…

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Are You Asking the Right Questions?

As a business consultant, behavioral scientist, and keynote speaker, much of what I talk about runs counterintuitive to conventional leadership thinking. I constantly urge business leaders to slow down to go fast. Unlearn to learn. Stop making stuff up (or at least be aware when you are). Regularly challenge what you think you know about…

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Does Your Culture Support Innovation?

There’s a lot of people talking about innovation these days, myself included. The good news is that business leaders seem to be sitting up and taking notice of this important subject. The bad news is that once a topic becomes popular in the media, people have a tendency to see it as the next “management…

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Do You Have the Courage to Fail?

If you follow the tech industry you probably noticed Google’s decision to shut down their much-ballyhooed Google Wave after only one year of operation. You might also have noticed the”wave” of criticism from technology bloggers and industry writers that immediately followed. For those not familiar with it, Google Wave is a real-time collaboration tool that…

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Are You Inspiring or Dousing Innovation?

Seeing as how summer is supposed to include some rest and relaxation, I took advantage of a rare day off last week and went to Sea World (one of the many perks of living in San Diego). I especially enjoyed the Shamu “House of Douse” show, in which several large killer whales do their best…

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Are You Shifting Into High Gear with Social Media?

Not only is our world moving faster and faster these days, it is also becoming more connected than ever. And it looks like the corporate world has finally gotten the message. For the past few years, I have been talking to clients and keynote audiences about the importance of embracing social media as an additional…

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Our Brains Are Out to Get Us!

Andy Grove, the founder of microchip giant Intel, once said, “Business success contains the seeds of its own destruction.” Just look around and it’s hard to argue with him. General Motors. Enron. Washington Mutual. Lehman Brothers. PanAm. The landscape is littered with once-dominant companies that have lost their position of market leadership or gone completely…

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Are you willing to crawl through the mud for innovation?

Have you seen the new HBO made-for-TV movie called “Temple Grandin?” It’s a powerful story about a woman, Temple Grandin, who overcame autism to become one of the most influential figures in today’s livestock and animal husbandry industry. Not only is Temple’s story a testament to the ability of the human spirit to overcome tremendous…

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What If You Took the Time to Ask “What If?”

Recently I was doing a keynote presentation on innovation when a member of the audience, a senior manager at a large company, posed this question: “What’s the difference between individual and organizational innovation? We have plenty of people who come up with good ideas, but nothing new ever seems to get done in our company.”…

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Stop Jumping to Solutions!

Okay readers, it’s time to test your business IQ. Which word does not belong in this group? Radar Kayak Raven Repaper If you answered “kayak,” you’re right! It’s the only word that doesn’t start with the letter R. But wait. If you answered “raven,” you’re also correct because it’s the only word that isn’t a…

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Reinventing Customer Relationships

Are yours updated or out of date? Have you taken a serious look at your customer relationships recently? If not, now would be a good time. Recently, IBM polled more than 1500 CEOs, general managers, and public sector leaders around the globe on a variety of topics, including customer relationships. This cross-section of executives represented…

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