values

Building a Culture of Accountability

    Imagine a business where the right things consistently get done on time, most of the time (nobody’s perfect). Where people regularly follow up on what they say they’re going to do. Where everyone in the organization – from senior leadership to front-line employees – are expected to uphold commitments to each other and to…

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The Most Dangerous Misconception About Innovation

Holly recently contributed to a series of blogs on innovation. She was asked to respond to the question, ‘What is the most dangerous current misconception in innovation?’ …that innovation can only be done by a few, naturally talented individuals. Each of us has the power to be innovative. There are some simple ways to use…

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How to Keep Employees Informed – A Step-by-Step Guide

In my last blog, I talked about the importance of communicating your strategic planning framework to employees at all levels of the organization. And not just once, but over and over again so that people never lose sight of the goals. I also noted that most employees prefer to hear this information directly from their…

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Thinking Differently Around the Globe

I just spent four days in Shanghai, China working with one of my global clients. We were focused on supporting a group of key leaders and managers in thinking differently – to try new approaches to cut fixed costs from their multibillion dollar organization. I have now worked with this client in numerous locations around…

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