How to Stop the Dreaded “Decision Drift”

Have you ever had a meeting that didn’t work out quite as planned? Where everyone agreed to a specific course of action and two weeks later you discover that what they’ve been working on doesn’t come close to your vision of what should happen? When these situations arise, we usually blame poor communication. We didn’t…

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How to Build Trust Through Better Listening

I ran across a quote the other day that resonated with me: The organization of today will require leadership that can operate on the edge of chaos by relinquishing command and control and creating an environment of mutual trust and respect. Two things struck me about this quote. One, just how much today’s leadership model…

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