resources

Measuring What Matters: How to Stop Wasting Time, Talent, and Resources on Projects that Don’t Go Anywhere

Remember the old adage, “what gets measured, gets done?” Well, what does not get measured may still be getting done in your organization as well. Unfortunately, it may not be what you want done or what gets you to your destination. In today’s volatile markets, goals set in January can easily become out of date…

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Do You Have the Courage to Fail?

If you follow the tech industry you probably noticed Google’s decision to shut down their much-ballyhooed Google Wave after only one year of operation. You might also have noticed the”wave” of criticism from technology bloggers and industry writers that immediately followed. For those not familiar with it, Google Wave is a real-time collaboration tool that…

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Reinventing Customer Relationships

Are yours updated or out of date? Have you taken a serious look at your customer relationships recently? If not, now would be a good time. Recently, IBM polled more than 1500 CEOs, general managers, and public sector leaders around the globe on a variety of topics, including customer relationships. This cross-section of executives represented…

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Are You Killing Innovation in Your Company (Without Even Knowing It)?

In today’s world, innovation is a business imperative. You either find new and better ways to add value to your customers, you play follow the leader with those who do, or you go out of business as others change the game and you lose. Most business leaders intuitively know this. Which is why more and…

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