Reinventing Customer Relationships

Are yours updated or out of date? Have you taken a serious look at your customer relationships recently? If not, now would be a good time. Recently, IBM polled more than 1500 CEOs, general managers, and public sector leaders around the globe on a variety of topics, including customer relationships. This cross-section of executives represented…

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The Complexity Wakeup Call

The world is only going to get more complicated and move faster – will you be one of the few keeping up? Have you responded to the wakeup call that has been sounding for business leaders? For the past few years I’ve been talking about and sharing with anyone who will listen – clients, seminar…

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