Are You Focused on Winning in 2012?
A new year is all about possibilities, promise and potential, and sometimes a lot of other stuff gets in the way. Are you ready to win in 2012?
Holly Green
priorities
Reinventing Customer Relationships
Are yours updated or out of date? Have you taken a serious look at your customer relationships recently? If not, now would be a good time. Recently, IBM polled more than 1500 CEOs, general managers, and public sector leaders around the globe on a variety of topics, including customer relationships. This cross-section of executives represented…
On Saying No
We are pleased to have another guest blog, this time by Amy Rasdal, founder of Rasdal Associates, Inc. and Billable at the BeachTM. Have you ever noticed how difficult it is to say “no”? Some people find it nearly impossible and end up with too many commitments. We’ve all done it at one time or…
Key Leadership and Management Messages
What are you saying and who are you saying it to? Remember that, in a void, employees will fill in the blanks with meaning and interpretation typically much worse than the truth! They will MSU (make stuff up). We are all quite good at it; interpreting body language, tone and inflection and often jumping straight…
