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Trust

What creates it & how do you maintain it today? Trust is the state of readiness for unguarded interaction with someone or something. Trust is built and maintained by many small actions over time. Trust is telling the truth, even when it is difficult, and being honest, authentic, and reliable in your dealings with customers…

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How Do You Keep Up as a Leader or Manager Today?

Focus on continual learning and unlearning. There are almost no jobs left that will remain the same over time and the demands of leaders and managers are continuing to evolve. Pause and think about the changes in the past year alone. Leaders and managers that are successful today are constantly learning and developing themselves. The…

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Innovating Every Day

Who doesn’t recognize the need to constantly innovate today? After all, just look around at all that is new in our world in the past few years. Are you twittering? 1 million+ others are. Do you have a product or service video up on YouTube? 25 million+ people do. And are you LinkedIn or participating…

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Using Performance Management to Create a Culture of Excellence

We are pleased to have another guest blog, this time by Amy Rasdal, founder of Rasdal Associates, Inc. and Billable at the BeachTM. Have you ever attended a meeting where people promised important deliverables but never followed through? Conversely, have you ever committed to a deadline knowing full well that you couldn’t meet it but…

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Talking to the laid-off

Keep the person positive and looking to what could happen in future Almost all of us know someone well who has been laid off recently. So what do you do to be most supportive? Do you give them advice at a cocktail party? Tell them it will all be okay as they’re walking out of…

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Getting It Done

What Great Leaders and Managers DO There are many books about strategy and in recent years there have been some about execution. After all, CEOs globally are incredibly concerned about being able to execute within their organization. In tough times, it becomes even more critical to get the right things done within your organization. Leaders…

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Ask Yourself: What are the Most Important Questions I Should Answer to Drive Success?

2009 is underway. It promises to be an exciting ride likely filled with more uncertainty and higher expectations than ever before. And despite the doom and gloom consuming a lot of the space around us, you can focus and succeed even in the toughest of times. After all, a lot of people and companies have…

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Celebrating the End & Preparing for the New Year

This week, sending sincere wishes for joyful holidays and hoping you find some time to wrap up the year and rejuvenate. It’s a great time to refocus your energies and determine what is truly important to you in 2009. What are you most proud of for 2008? When did you have the most energy? What…

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Celebrating the End & Preparing for the New Year

This week, sending sincere wishes for joyful holidays and hoping you find some time to wrap up the year and rejuvenate. It’s a great time to refocus your energies and determine what is truly important to you in 2009. What are you most proud of for 2008? When did you have the most energy? What…

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Keeping Employees Engaged

During tough times, it becomes increasingly difficult to keep yourself and others focused. Our brain’s reaction to fear kicks in and we pursue a variety of options just in case.  As noted in most of my blogs during the previous few months, “tough times are not the time to diffuse your energies.”  Focus, focus, focus!…

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Managing and Leading in 2009

In a previous blog, (The Times, They Keep Changing), I outlined the vast changes impacting our world of work today. Today’s blog entry focuses on what is critical to be a great manager and leader in today’s changing world. Managers and leaders need to have a more complete set of competencies, skills and traits. Both…

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Keeping Balance and Perspective During the Holidays

Family life today is much different than it was 25 years ago. Back in the “good old days,” families often lived within walking distance of each other, and it never occurred to them to leave their home town. People remained in the same jobs their entire career, most women did not work outside the home,…

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