Holly Green
Confabulate. Isn’t that a delightful word! The first time I heard it I thought it must be a sniglet, a term coined by comedian Rich Hall in the ˜80s. Loosely defined as “any word that isn’t in the dictionary but should be,” sniglets usually involve a clever play on two or more words to humorously…
If you could do ONE thing to make 2011 your best year ever, what would it be? According to three out of every four respondents in a recent Better Homes and Gardens survey, it would consist of “decluttering” their lives. In other words, getting rid of all the stuff that seems important (but really isn’t)…
As business leaders, we like to think of ourselves as thoughtful, rational creatures that carefully weigh all the evidence and then make logical, informed decisions. If only it were that simple. Far too often, our “rational” decision-making processes fall victim to our own preconceived notions about how the world should work, as well as a…
Are yours updated or out of date? Have you taken a serious look at your customer relationships recently? If not, now would be a good time. Recently, IBM polled more than 1500 CEOs, general managers, and public sector leaders around the globe on a variety of topics, including customer relationships. This cross-section of executives represented…
