Blog » How to Drive Customers to your Business over your Competitors

How to Drive Customers to your Business over your Competitors

One of the best and most lucrative ways for you to boost your business would be for you to attract people away from your competition. Consumers often swap brands or businesses if they feel as though they are getting a cheaper deal or more value. You have to make sure that you are giving your customers a good reason to choose you because if you don’t, then you may find that you end up wasting your efforts and this is the last thing that you need.

Source: Pexels (CC0 License)

Lower your Prices if you Can

Being the cheapest around is a good way for you to try and attract new customers. That being said, what your business sells will have a huge impact on how effective you can be with this technique. If you have a business model which sells commodities, such as DVDs, CDs or even books, then the product will be identical to what your competitor sells, and therefore people will look for the cheapest price overall. Value is often directly related to price. If you see that your item has a low price, then it may be seen as being inferior. If you want to make the best decision here, then you need to try and look at the pricing structure that your competitors have before you go ahead and slash your prices. If you aren’t careful, you may find that you end up damaging the brand value and your customer loyalty overall.  If you need help with your pricing, then invest in competitor price tracking software.

Create Loyalty with your Customers

Inviting customers to become part of your brand is very powerful to say the least. Companies that include Apple often show how powerful brand value can be. Consumers want to be part of your business if you are able to deliver fantastic goods or services. Trust and interest are two ways that you can encourage your customers to be loyal to your brand. You also need to focus on emotional ties if possible. If customers are tied emotionally to your brand, then this will help them to be less price-sensitive and this is one of the many reasons why Apple are able to sell the products that they have for such a high price.

Try and Raise your Profile

Consumers today are always being bombarded with messages about marketing. For this reason, you have to make sure that your company stands out from the crowd. Marketing is critical to the success of your business, and in this day and age, social media has enabled both direct and personal connections. This way of granular marketing is very effective, and it is a fantastic way for you to raise your company profile. You have to remember that if you use bad selling techniques, this will have a negative impact on your company, and you may even find that you are not able to get the results you want. If you focus on offering discounts, you may be able to turn things around. This is a fantastic way for you to draw customers away from your competition.

Encourage Advocates

One of the most powerful ways for you to attract customers would be for you to get recommendations via word of mouth. Personal recommendations are always a good thing, and you may even find that you can get them on social media too. This can have a truly profound impact on any customers who may be looking for your goods and services. It will also make you look way more credible too. No amount of advertising can beat getting a personal recommendation from a friend who you trust, so look at your key influencers. These are groups of people who may be showing a keen interest in your brand or your services. You have to make sure that your business supports these brands and individuals, as this is the best way for you to make sure that you are getting referrals.

Find some Gaps

Think about all of the market sectors that you are trading with for your business. You have to make sure that you are being innovative and that you are filling the gaps with your services and your goods. One of the best and the most effective ways for you to attract customers would be for you to offer something unique as well as offering something that you know is missing from the market. Use social media to make sure that you are constantly assessing the market. You also need to make sure that you are asking your customers what goods or even what services they want to see become available. Your competitors may well come along with something similar at a later date but at the end of the day, you have the chance to establish loyalty by offering it first.

Supporting your Customers

Did you know that 89% of customers would move to a competitor if they had a bad experience? Thanks to social media, customer service is now more important than ever. Twitter is now one of the most-used channels out there when it comes to consumers and it also helps them to contact the businesses that they choose to buy from. Moreover, on top of this, customers are using their experience with a company as a way of differentiating them. This will help them to decide where they should be spending their money. Ultimately, the better you treat your customers, the more business you will be able to attract, and it will also help you to stay afloat when your competition amp up their game.

Of course, there are many ways that you can beat your competition, but if you follow this guide, then you will soon find that your strategy becomes easier to implement. If you are having a hard time getting noticed, then make sure that you have a good marketing strategy in place. An SEO company can help you with this, so make sure that you get in touch with one today.

Make your next business event a memorable one! Email us today!

Check Out Holly’s Books