Mark Green

Make Every Day Employee Appreciation Day

  In case you didn’t get the memo, March 3rd is National Employee Appreciation Day. Created in 1995 by a board member of Recognition Professionals International, a professional association dedicated to supporting employee recognition, Employee Recognition Day provides an extra opportunity to thank employees for their hard work and dedication throughout the year. Growing numbers…

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The Pitfalls of Biased Data

  It’s been months since the presidential election and I still haven’t recovered. Regardless of which party you align with or which candidate you supported, it’s hard to argue that this was one of the most uncivil, polarizing elections in our country’s history. The rhetoric and biases we saw on both sides of the political…

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Get Clear on Winning for 2017

  Did you blink and another year went by?  Me too.  Which means it’s time once again to climb up on my soapbox and talk about how to get clear on winning this year. But first, a few questions. How did 2016 go for you?  Did you and your organization achieve all that was possible;…

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Strategic Agility –The Next Big Thing is Here

In today’s hyper-paced world, few things are more important to business success than the ability to respond quickly to sudden changes in market conditions or customer needs. Whether the disruption comes from the introduction of a new technology, a new competitor that nobody saw coming, or drastic changes in economic policy and trade agreements, the…

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Three Common Innovation Mistakes

    Company leaders love to talk about innovation.  When was the last time your company came out with something really new? How long has it been since you totally reinvented a critical business process that resulted in significant cost savings or productivity increases?  If you can’t remember (or you can remember but it’s been…

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Using Your Brain to Sell

    The human brain is a marvelous instrument. But, it has many built-in tendencies that can get in the way of making smart decisions and helping our organizations win. That’s why in today’s global markets, where everyone has access to the same information and technologies.  Using your brain more effectively is a critical leadership skill….

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New Job. New Opportunity: Tips for Getting on the Same Page as Your New Boss

Holly welcomes guest blogger James Mitchell- Photo by viganhajdari Being “the new guy” at a new job or internship can be quite overwhelming at first. Every five minutes you are meeting someone new or being taught another couple company acronyms that make you wonder, “Are they still speaking English to me?” After you walk around the…

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How To Build Real Accountability

  Accountability –an obligation or willingness to accept responsibility or to account for one’s actions Accountability is a word that gets tossed around a lot in the business world these days.  Unfortunately, most of what I hear revolves around the lack of accountability rather than how companies are winning by holding each other accountable. At…

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Prompt Employees to Think Strategically

In today’s hyper-paced markets, leaders must prompt employees to think strategically.  Gone are the days of employees plodding along waiting for the next big thing to roll down from corporate.  Companies need to innovate on a consistent basis in order to win. However, ongoing innovation is no easy task. First of all, innovation doesn’t mean…

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Customer Engagement Is More Important than Ever

  Every CEO or business owner knows the importance of attracting new customers. That’s why most companies spend a significant part of their budgets on marketing and advertising to develop customer engagement among repeat and new customers. But a recent Gallup survey suggests that developing customer engagement – which the company describes as “a customer’s…

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Six Rules for Mid-Year Performance Review

June has arrived, and you know what that means – for most of you it’s time for mid-year employee performance reviews. I can hear the pushback already. Who has time for mid-year reviews?! My employees know what to do; they should just focus on doing it! The better question is, who doesn’t have time for…

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Oh, The Things you Can Thunk

Dr. Seuss has always been one of my favorite authors, especially his book Oh, The Thinks You Can Think. As a child I loved his clever rhymes, wild imagination, and endless array of made-up creatures. As an adult, I love his playfulness with the English language and how he really gets what a marvelous instrument…

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