As a leader or manager, you’re only as effective as your communication skills. Whether you’re presenting a new idea to the entire organization or giving a one-on-one performance review, your ability to communicate well can make the difference between misunderstanding and motivating people to achieve desired results.
Employees look to you for the ideas, information and inspiration they need to succeed on the job. When you don’t communicate well, it reduces the commitment and productivity of everyone. This toolkit covers everything you need to know to communicate more effectively as a manager, including:
- What to tell employees, how much, and when
- The four different communication styles and when to use them
- Communicating to encourage new ideas