Internal Communications Consulting

Effective leadership requires informing, inspiring and engaging employees so they will choose to go where you are attempting to lead them. THE HUMAN FACTOR, Inc. offers customized consulting designed to help you excel in all three areas.

To keep employees informed, we help you gain much-needed clarity in these critical areas:

• The mission statement (why you exist)
• Guiding principles (how you will behave)
• Value propositions (what you offer to key stakeholders)
• Destination points (where you are going in one to three years)
• Strategies (key areas of focus for the entire organization)

To inspire your employees, we show you how to create:

• A compelling vision of what tomorrow looks like
• An understanding of how each individual fits into the big picture
• Clear goals and objectives
• Recognition of performance
• Celebrations when key milestones are achieved

To engage your, employees we teach you how to:

• Ensure that individual goals are aligned with company goals
• Engage in constant communication regarding the mission, vision and goals
• Develop two-way communication (where management actively solicits ideas and input from employees)
• Provide ongoing performance feedback
• Instill confidence that management will act in alignment with the guiding principles

We provide the knowledge, skills and tools to create effective internal communications systems and processes so that informing, inspiring and engaging becomes a way of life for your organization rather than a series of random events. The result is a more aligned, energized workforce that is fully committed to help your organization achieve its goals.

Recent projects include:

• Designing and developing an Employee Annual Report for the Expedia brands to generate alignment across the organization and use as recruiting collateral

• Creating templates and presentation materials for a services organization to inform employees about new strategies including a one year communications plan to continue to inspire and engage employees to achieve the objectives.

• Designing and launching a web portal to increase collaboration and innovation capabilities throughout a global manufacturing company including ongoing leader messages, 18+ thinking tools, thinking points, peer directories and webinars.